You are informed that the personal data that you voluntarily provide us with through the different forms on the website will be processed by taxilagraciosa.es, DNI: 78586014M with registered address at Calle Fragua 15, 35540, Caleta de Sebo, Las Palmas, complying with the security measures required by current legislation on the Protection of Personal Data.

Your Data Secure

Information in compliance with personal data protection regulations In Europe and Spain there are data protection regulations designed to protect your personal information that are mandatory for our company.

Therefore, it is very important for us that you fully understand what we are going to do with the personal data we ask you for.

In this way, we will be transparent and put you in control of your data, with plain language and clear choices that allow you to decide what we will do with your personal information.

Please do not hesitate to ask us if you have any questions after reading this information. Thank you for your cooperation.

¿Who are we?

• Denomination: taxilagraciosa.es
• DNI: 45728348R
• Main activity: Transport of persons
• Address: Calle Fragua 15, Caleta del Sebo, Las Palmas
• CP: 35540
• Contact telephone number: 680 563 008
• Email: info@bicislagraciosa.es
• Website: taxilagraciosa.es

We are at your disposal, do not hesitate to contact us.

What will we use your data for?

In general, your personal data will be used to contact you and provide you with our services. It may also be used for other activities, such as sending you advertising or promoting our activities.

Why do you need to use my data?

Your personal data is necessary for us to be able to interact with you and to be able to provide you with our services such as.

• Respond to your questions, doubts or concerns.
• To fulfil your requests and/or process your orders, including payment transactions.
• Maintain, improve and protect the applications or services you have requested from us and provide customer service.
• Maintain, improve and protect the applications or services you have requested from us and provide customer service.
• To conduct surveys in order to evaluate, maintain and improve our web content, applications and services to provide you with a better user experience.
• To send you advertising for our products or services or for products or services related to those you have already requested from us.
• To send you advertising for our products or services or for products or services related to those you have already requested from us.
• To manage and send you information about exclusive promotions, latest news and personalised information, adapted to the service you have with us or which may be of interest to you.
• To send you information about exclusive promotions, latest news and personalised information, adapted to the service you have with us or which may be of interest to you.
• Respond to the exercise of privacy rights, as well as queries and complaints.
• Customise your experience on our website.
• Customise your experience on our website.
• Customise your experience on our website.
• Manage job applications.
• In this regard, we will provide you with a series of checkboxes that will allow you to make a clear and simple decision on the use of your personal information.

What is the legitimacy of the Users for the Processing of Personal Data?

Express consent is the legal basis for the processing of user data, requiring the user to click on the user’s checkboxes.

We will ask for express consent when contacting or leaving comments on our website. Through consent we also base the commercial offer of products or services, however the withdrawal of this consent does not condition the execution of the subscription.

Who will know the information we ask you for?

In general, only duly authorised personnel of our company will be able to know the information we ask you for.

Similarly, those entities that need to have access to your personal information in order for us to be able to provide you with our services may have access to your personal information.

For example, our bank will know your details if payment for our services is made by credit card or bank transfer.

Likewise, those public or private entities to which we are obliged to provide your personal data in order to comply with any law will be aware of your information.

To give you an example, the Tax Law obliges us to provide the Tax Agency with certain information on financial transactions exceeding a certain amount.

In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard.

How we will protect your data

We will protect your data with effective security measures according to the risks involved in the use of your information.

To this end, our entity has approved a Data Protection Policy and annual checks and audits are carried out to verify that your personal data is secure at all times.

We will send your data to other countries?

There are countries in the world that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not secure from a data protection point of view.

In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as secure as Spain, we will always request your prior permission and we will apply effective security measures that reduce the risks of sending your personal information to another country.

How long will you keep my data?

We will retain your data for the duration of our relationship and for as long as we are required to do so by law. Once the applicable legal periods have expired, we will dispose of it in a secure and environmentally friendly manner.

¿What are my data protection rights?

You can contact us at any time to find out what information we hold about you, rectify it if it is incorrect and delete it after our relationship has ended, where this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and may be useful in certain situations. To request any of these rights, you must make a written request to our address, together with a photocopy of your ID card, so that we can identify you.

We have specific forms available at our offices for requesting these rights and we offer you our help in filling them in. To find out more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

Can I withdraw my consent if I change my mind at a later date?

You can withdraw your consent if you change your mind about the use of your data at any time. For example, if you were once interested in receiving advertising for our products or services, but no longer wish to receive further advertising, you can let us know by using the opt-out form available at our offices.

If you feel that your rights have been disregarded, where can you make a complaint? If you believe that your rights have been disregarded by our company, you can make a complaint to the Spanish Data Protection Agency, through any of the following means: Electronic site: www.agpd.es Postal address: Agencia Española de Protección de Datos , C/ Jorge Juan, 6 28001-Madrid Telephone: Tel. 901 100 099 / Tel. 91 266 35 17 Making a complaint to the Agencia Española de Protección de Datos does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

¿Will we profile you?

It is our policy not to profile users of our services.

¿Will we use your information for other purposes?

Our policy is not to use your data for purposes other than those we have explained to you. However, if we need to use your data for other activities, we will always ask for your prior permission through clear options that will allow you to decide about it.